Frequently Asked Questions
Question: What if my certificate expires while courses are being postponed and I need to re-certify?
A: During this time, many individuals may need to maintain a valid first aid certification for workplace occupational health and safety regulation, the Canadian Red Cross has reached out to provincial and territorial regulators to ensure that those individuals can meet this requirement; all Red Cross first aid certifications in Ontario (which would have expired after March 1st, 2020) will be considered valid until December 31st, 2020 (you can visit https://www.wsib.ca/en/firstaid, for more information). In Alberta, all Red Cross first aid certifications in Ontario (which would have expired after March 1st, 2020) will be considered valid until September 30th, 2020 (you can visit https://www.alberta.ca/first-aid-training.aspx, for more information). These certifications will also be accepted for recertification courses when in-person training resumes.
Question: What if I have already completed the online component of a blended course, will I still be eligible to complete the in-person part?
A: Considering the current situation, the Canadian Red Cross will be extending the training window from 6 weeks to 90 days for the online component to be valid and eligible for attending the in-person component.
Question: What if I have already completed the online component of a blended course, will I need to re-complete the online component before the in-person part?
A: Considering the current situation, you will not be required to complete the online portion a second time.
Blended Learning means on-line / in-class training. Instead of doing two full days in class, you would complete half the course at home or office and the other half in-class. Participants must first complete the self-paced online component, which includes a knowledge evaluation, then successfully complete an Instructor-led classroom component (skills practice and evaluation session) in order to achieve certification. Currently, we offer Standard First Aid CPR/AED C or HCP and CPR/AED C or HCP.
Heart to Heart offers a few varieties of discounts.
When you choose a course and date you will see a drop-down menu listing our Student Discount prices. Be sure to click on the Student Discount price and bring your student ID or any proof you are a student to the course.
In the same drop-down menu you will see our "Bring A Friend" prices - if you have even more friends that want to come, please contact our office and we will either honour the same price or extend an even better discount.
If you organize a group and have over 8 participants, we can come to your location. Inquire with our office and we will send your desired course description with our group price breakdowns - basically, the more participants you have, the cheaper the price. For groups less than 7 participants, we can book your group into any of our public courses, and you will still receive a great discount. For more information, see Group Bookings or Book a Group above OR contact our office.